Repair Terms and Conditions

Last updated: December 10, 2019

A minimum of one hour labor will be charged on all repairs or inspections.

Repairs are warranted against defects in material or workmanship for ninety (90) days from the date of shipment from Smith-Root. This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or in the event any parts are improperly installed or replaced by the user. If, after examining your equipment, our technicians and engineers determine that due to age or damage we cannot warranty any repairs you will be notified before any work is performed. Data from your unit may be downloaded and utilized with any repair, sale, withdrawal, recall, and/or update.