As of May 11, 2020, Smith-Root is strategically implementing a phased approach to reopen business operations.

During the first phase, Smith-Root’s production, assembly, repairs, shipping, and receiving departments are working a staggered schedule that purposely limits the number of employees in the building at one time. Accordingly, sales and administrative departments will continue to work remotely to take calls, respond to emails, and continue our efforts with business transactions.

Please continue to check back for further updates and read our full response. If you have an order, we will correspond prior to shipment. If you have a repair, please use our repair authorization form that includes shipment instructions.