Thank you.

We've received your repair authorization.

Please print this page and include it with your shipment. A copy of your information has also been emailed to you at: ian.johnson@hiatribe.org.

If you have any questions about your repair, please contact us at repairs@smith-root.com.

Securely pack your equipment and ship to:

Smith-Root
16603 NE 50th Ave
Vancouver, WA 98686
USA

Your information

Ian Johnson
Hoonah Indian Association
907 802 3200
ian.johnson@hiatribe.org

Return shipping address

310 Hill Street
Hoonah,  AK  99829
US

Billing address

PO BOX 602
Hoonah,  Alaska  99829
US
Equipment you are returning for repair
Anticipated Return Date: 2023-05-26
Product Serial Number
LR24 Shocker F01688
LR24 Shocker F01669
Problem report
I have been in contact regarding Mike Armstrong about the issues with these shockers. Each is not turning off when the red switch on top is pushed.
Repair instructions
RUSH REPAIR. Equipment will be repaired and shipped within 2 business days of receiving equipment and payment information. Additional $50 charge.

Repairs are warranted against defects in material or workmanship for ninety (90) days from the date of shipment from Smith-Root. This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or in the event any parts are improperly installed or replaced by the user. If, after examining your equipment, our technicians and engineers determine that due to age or damage we cannot warranty any repairs you will be notified before any work is performed.